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versaSRS HelpDesk
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An advanced, powerful and feature rich 100% web based customer support and help desk application. Key features include:
Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to an Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations,
Action Escalations, Billing Module, Asset Management, Contacts Manager, Customizable Prioritization of Calls, Call Templates, Call Scheduler, Event Manager, Customizable System, Labeling. Windows 2000, XP, 2003 Server compatible.
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| Licence:
Free to try
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| Version:
3.1.5
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| Limitations:
30-day trial
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| Minimum
Requirements:
MS NetFramework, MS IIS 5.0, SQL Server 2000/ MSDE
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| OS:
Windows 95/98/Me/NT/2000/XP
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| File
Size:
9564 KB
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| Price:
$495.00
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versaSRS HelpDesk
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| OverView:
An advanced, powerful and feature rich 100% web based help desk system
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Business Software Review Rating:
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